Store Support

The Home Depot; Garland (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

The Home Depot in Garland, TX is seeking store support associates to perform non-sales functions that help keep the store running smoothly. You may assist with order fulfillment, help customers in the lot, or provide administrative support, ensuring a high standard of service and accuracy.

Roles include Office Associate, Order Fulfillment Associate, Lot Associate and Customer Service Representative, requiring collaboration with colleagues, vendors, and carriers, strong time management,

Job description

86728BR

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.