Store Support

The Home Depot; Roseburg (IN); On-site; USD 21,000 - 29,000; Full time

Job summary

The Home Depot in Roseburg, OR seeks Store Support associates to handle non-sales tasks, including order fulfillment, customer assistance in the lot, and basic administrative duties. You will collaborate with fellow associates, vendors, and carriers to ensure a smooth store operation, uphold integrity, and respond to operational concerns while aiming for the highest customer satisfaction.

Join a team focused on timely service, accuracy, and positive customer experiences in a fast-paced retail

Qualifications

• Associates in Store Support perform non-sales functions including order fulfillment and customer assistance.
• Direct customer or vendor interaction may be required.
• Must work cooperatively with other associates and vendors, with integrity and time-management focus.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

ROSEBURG

State

OR

Job Type

Store Support