Store Supervisor: Lead, Coach & Elevate Service

Levi Strauss & Co; Altoona (IA); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Job summary

Levi Strauss & Co in Altoona, IA seeks a dynamic Supervisor to join our store management team. You will model exceptional service, engage customers, and coach associates to deliver best-in-class sales while maintaining brand standards.

You will partner with the Store Manager to set expectations, handle cash and operations, and contribute to loss prevention, training, and performance feedback. A strong retail leadership background and flexible schedule are required.

Qualifications

• Progressive retail leadership experience with supervising, coaching and training.
• Ability to deliver high-energy store experiences and coaching on sales processes.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Create a high energy store experience by engaging customers and modeling service behaviors.
• Supervise and coach associates on sales training to ensure top service and performance.
• Resolve consumer concerns in line with company policy and store management.
• Partner with the store manager on elevated consumer issues.
• Participate in training for new hires on LS&CO culture, product knowledge, and loss prevention.
• Set expectations with management and deliver feedback; support policy compliance.
• Handle cash and merchandise operations, shipments, floor sets, markdowns and replenishment.
• Support store strategies to meet or exceed sales and performance goals.
• Supervise the store team in the absence of other management.

Skills

Retail leadership

Coaching

Training

Customer service

Cash handling

Store operations

Education

High school diploma or GED

Tools

POS system

Job description

Levi Strauss & Co in Altoona, IA seeks a dynamic Supervisor to join our store management team. You will model exceptional service, engage customers, and coach associates to deliver best-in-class sales while maintaining brand standards.

You will partner with the Store Manager to set expectations, handle cash and operations, and contribute to loss prevention, training, and performance feedback. A strong retail leadership background and flexible schedule are required.