Store Supervisor in Training: Lead Customer Experience

Fast Retailing Co.; Carlsbad (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan - 100% match on the first 3%

Vacation & Personal Time Off

Sick & Wellness Time Off

30% Employee Merchandise Discount

Employee Referral Bonus

Commuter benefits

Job summary

UNIQLO USA is seeking a Supervisor in Training in Carlsbad, CA. Reporting to the Store Manager, you will be the pace setter for customer service and help train and develop Sales Associates in your department.

You will monitor floor coverage, uphold brand standards, and ensure the team delivers exceptional service aligned with UNIQLO principles. Applicants require a HS diploma and retail leadership experience.

Qualifications

• High School Diploma or GED.
• 1 year retail management experience.
• Ability to train and develop Sales Associates.

Responsibilities

• Motivates their team to meet and exceed sales.
• Supervises the floor to monitor breaks and ensure coverage during peak times.
• Ensures brand and operational standards are met (visual, cleanliness, cash management, inventory).
• Trains the team on fitting room and cash wrap standards and assists when needed.
• Manages inventory to ensure merchandise is replenished on the floor.
• Identifies issues in the store and communicates with management.
• Trains team on product and brand knowledge for customer interactions.
• Follows company policies and reports infractions.
• Assists with special projects as assigned by management.

Skills

Strong communication

Discount calculations

Physical stamina

Customer service excellence

Education

High School Diploma or GED

Job description

UNIQLO USA is seeking a Supervisor in Training in Carlsbad, CA. Reporting to the Store Manager, you will be the pace setter for customer service and help train and develop Sales Associates in your department.

You will monitor floor coverage, uphold brand standards, and ensure the team delivers exceptional service aligned with UNIQLO principles. Applicants require a HS diploma and retail leadership experience.