Store Supervisor - Flexible Hours & Career Growth

The Honey Baked Ham Company, LLC; Norristown (Montgomery County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with matching

Paid time off

Annual bonus opportunities

Tuition assistance program

Employee Assistance Program

Job summary

The Honey Baked Ham Company, LLC is seeking a Store Supervisor to join our team in Norristown, PA. This full-time, benefits-eligible role supports all aspects of store operations and ensures customers receive excellent service and high-quality products.

Responsibilities include staff hiring/training, managing daily operations, labor planning, and ensuring sanitation and product standards. We offer a casual environment with better work/life balance and opportunities for career growth within a

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Good understanding of production facility operations; equivalent to 1-2 years' work experience.
• Valid driver's license and reliable transportation to assist with catering orders/deliveries.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Be able to effectively work and train all positions in both the front and back of the house.
• Performs various administrative functions (e.g., banking and scheduling).
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening/closing procedures and daily/weekly reports.
• Manage/monitor labor and adjust staffing based on business demands.
• Monitor production and sales efficiencies including wait times, yields, and product quality.
• Ensure proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% customer satisfaction per policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transitions from promotion to promotion and ensure proper Holiday and non-Holiday setup.

Skills

Restaurant/service experience

Supervisory/leadership

Customer service

Team collaboration

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Honey Baked Ham Company, LLC is seeking a Store Supervisor to join our team in Norristown, PA. This full-time, benefits-eligible role supports all aspects of store operations and ensures customers receive excellent service and high-quality products.

Responsibilities include staff hiring/training, managing daily operations, labor planning, and ensuring sanitation and product standards. We offer a casual environment with better work/life balance and opportunities for career growth within a