Store Supervisor | Flexible Hours, Growth & Benefits

The Honey Baked Ham Company, LLC; Mayfield Heights (OH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Fun and casual environment

Flexible hours

Career growth opportunities

Job summary

The Honey Baked Ham Company, LLC is seeking a Store Supervisor to manage daily store operations, assist in hiring and training, and lead front- and back-of-house teams. The role includes opening/closing procedures, scheduling, and ensuring customer satisfaction in a fast-paced environment.

Applicants should have a high school diploma, basic computer skills (Word, Excel, Outlook), and 2 years in restaurant/service with supervisory experience. Competitive benefits and flexible hours are offered.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Good understanding of production facility operations.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Be able to effectively work and train all positions in both the front and back of the house.
• Perform various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening / closing procedures and daily / weekly reports.
• Manage/monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

Skills

Customer service

Team leadership

Supervisory skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

The Honey Baked Ham Company, LLC is seeking a Store Supervisor to manage daily store operations, assist in hiring and training, and lead front- and back-of-house teams. The role includes opening/closing procedures, scheduling, and ensuring customer satisfaction in a fast-paced environment.

Applicants should have a high school diploma, basic computer skills (Word, Excel, Outlook), and 2 years in restaurant/service with supervisory experience. Competitive benefits and flexible hours are offered.