Store Supervisor - Flexible Hours & Career Growth

HoneyBaked Ham Co; Centerville (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Casual environment

Flexible hours

Career growth

Medical, dental & vision insurance

401(k)

Tuition assistance

Employee discounts

Job summary

HoneyBaked Ham Company LLC in Centerville, OH is seeking a Store Supervisor to join our team. This full-time, benefits-eligible role supports all aspects of store operations and ensures customers receive excellent service and quality.

You will manage daily operations, assist in hiring and training, supervise front and back of house, run opening and closing procedures, monitor labor and production, and uphold sanitation standards.

Qualifications

• High school diploma or equivalent.
• 2 years of restaurant or service industry experience desirable.
• Prior supervisory experience recommended.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Be able to effectively work and train all positions in both the front and back of the house.
• Performs various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening / closing procedures and daily / weekly reports.
• Manage/monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

Skills

Customer service

Leadership

Training & development

Operations management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

HoneyBaked Ham Company LLC in Centerville, OH is seeking a Store Supervisor to join our team. This full-time, benefits-eligible role supports all aspects of store operations and ensures customers receive excellent service and quality.

You will manage daily operations, assist in hiring and training, supervise front and back of house, run opening and closing procedures, monitor labor and production, and uphold sanitation standards.