Store Supervisor - Drive Sales & Customer Experience

Colonial Group; Lee (MA); On-site; USD 42,000 - 58,000; Full time

Job summary

Colonial Group in Lee, MA is seeking a Supervisor to support store management, drive sales, and maintain a visually appealing environment. You will lead and develop managers and associates, engage customers, and uphold brand standards to deliver a consistent, high-quality shopping experience.

The role requires flexibility to work evenings and weekends, strong communication, and a proactive mindset. You will handle POS duties and supervise operations in the Store Manager's absence while embodying

Qualifications

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Job description

Colonial Group in Lee, MA is seeking a Supervisor to support store management, drive sales, and maintain a visually appealing environment. You will lead and develop managers and associates, engage customers, and uphold brand standards to deliver a consistent, high-quality shopping experience.

The role requires flexibility to work evenings and weekends, strong communication, and a proactive mindset. You will handle POS duties and supervise operations in the Store Manager's absence while embodying