Store Supervisor - Bellevue: Elevate Customer Experience

icebreaker; Bellevue (WA); On-site; USD 30,000 - 41,000; Part time

Job summary

icebreaker is seeking a Supervisor to join our Bellevue store team. You will support the leadership, coach associates, and drive a best-in-class customer experience across engagement, merchandising, and store standards.

Partnering with the Store Manager, you will help maximize profitability, foster an inclusive culture, and contribute to store success. Prior retail leadership experience is valued for this role.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent is preferred; hands-on achievement matters most.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Customer engagement

Coaching

Leadership

Communication

Merchandising

Inventory management

Training

Team development

Education

High School Diploma

Tools

Retail software tools

Job description

icebreaker is seeking a Supervisor to join our Bellevue store team. You will support the leadership, coach associates, and drive a best-in-class customer experience across engagement, merchandising, and store standards.

Partnering with the Store Manager, you will help maximize profitability, foster an inclusive culture, and contribute to store success. Prior retail leadership experience is valued for this role.