Store Stylist - Boston Newbury St (PT)

M.M. LaFleur; Boston (MA); On-site; USD 25,003 - 35,610; Part time

Benefits offered by this job

Employee Discounts: 60% off full price

Monthly commission

Pre-tax commuter and parking benefits

Potential to grow to FT with benefits

Job summary

M.M. LaFleur is hiring a Store Stylist for their Boston - Newbury St location. This part-time role (16-28 hours/week) is perfect for fashion enthusiasts with a knack for customer service and sales. You will engage with clients, drive sales, and uphold high standards of service while working in a dynamic environment. Responsibilities include maintaining product knowledge, supporting store events, and inventory management. Exciting perks include a competitive hourly rate of $22 plus commission, generous employee discounts, and opportunities for growth within the company.

Qualifications

• Ability to connect and empathize with customers.
• Positive, can-do attitude and enthusiasm.
• Passion for fashion and helping others.

Responsibilities

• Drive sales and build customer relationships.
• Promote exceptional service throughout the journey.
• Support the setup of store events.
• Facilitate a culture of empowerment and respect.

Skills

Customer service

Sales experience

Fashion knowledge

Communication skills

Problem-solving

Job description

About this role.

The Store Stylist will work directly with customers and build brand affinity in our Boston - Newbury St store. This role will maintain quality customer communication, merchandising, and inventory management. We are looking for someone passionate about our brand, goal-oriented, and eager to drive sales while building long-term relationships. The Customer Stylist provides top-tier advice and product recommendations tailored to the customer’s needs.

What will you do?

• Drive sales and build loyal customer relationships by sharing product knowledge, trends, and styling advice.
• Promote exceptional service at all points in the M.M. journey.
• Support the setup of store events and provide strong customer engagement during those events.
• Increase sales through ongoing clienteling initiatives and interactions.
• Grow and maximize our customer base through one-on-one interactions and group management with a constant focus on exceptional service and relationship-building.
• Be a stylist; ask the right questions and assess clients' needs and suggest products based on their profiles, requests and feedback.
• Be a salesperson; understand the store’s performance metrics and strive to maximize sales targets.
• Stay up to date on our merchandise, events, promotions, policies, and services.
• Strategize and take initiative to increase individual and store productivity.
• Facilitate a culture of empowerment and respect among your team and clients.
• Become proficient in inventory management, merchandising, POS and company procedures.
• Support new stylists through peer training when needed.
• Support the Customer Experience team by handling priority orders and delivering on specific customer requests.
• Follow and maintain all health and safety procedures of the store.
• Maintain visual standards and store cleanliness to company expectations.
• Support with opening and closing duties.

Who are you?

• You have the ability to connect, feel empathy for, and interact easily with those around you. You know how to ask the right questions and give the right feedback.
• You are passionate about meeting new people and helping others.
• You are an order-maker, not an order-taker: once confident in the product, you can easily guide clients to discover solutions that will work for them.
• You are responsible, reliable, and humble; you show up on time and ask questions when you’re unclear.
• You have brand knowledge and the ability to create personal styling experiences.
• You are committed to an error-free world (e.g. no typos).
• You have a positive, can-do attitude! Nothing is above or below you.
• You have fashion and sales experience and you’re a customer service whiz!
• You thrive in a fast-paced environment and can quickly problem-solve.
• You are skilled in change management and understand that we’re a growing company.
• You exhibit professional communication and behavior both internally and externally.
• You are comfortable with quickly learning and adapting to technology.
• You are enthusiastic and motivated to reach development goals and target metrics.
• You can work Part-Time (approximately 16-28 hours per week), including weekends and evenings.

Physical Requirements

• Position requires prolonged periods of standing/walking.
• May involve reaching, crouching, kneeling, stooping, and color vision.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.
• Frequently lift/move up to 30 lbs.

Compensation

• Base hourly rate is $22.00 + monthly commission.
• Employee Discounts: 60% off full price, 50% off sale items.
• Pre-tax commuter and parking benefits.
• Potential to grow to FT with company benefits, PTO, and 401(k).