Personal Stylist, Westland - Full Time

Macy's; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Paid time off

Employee Assistance Program

Job summary

Macy's in Florida is seeking a Personal Stylist to deliver personalized shopping experiences and drive customer acquisition through innovative strategies such as leveraging social media. The role requires a minimum of three years in retail, exceptional communication, and a keen fashion sense.

The position offers a dynamic environment with competitive pay, health benefits, merchandise discounts, and opportunities for continuous learning and career growth.

Qualifications

• Minimum of 3 years retail experience or other high-touch selling position.
• Ability to communicate and share information with diverse groups.
• Keen sense of fashion and ability to coordinate items.

Responsibilities

• Exceed sales goals by providing personalized shopping experiences.
• Drive customer acquisition through networking and social media.
• Partner with store team and community to host events.

Skills

Flexible availability

Communication skills

Self-starter

Resourcefulness

Fashion sense

Retail experience

Job description

Job Overview

As a Personal Stylist, also known as MyStylist, your focus is to exceed performance metrics with an entrepreneurial mindset. You will drive enterprise‑wide cross selling to deliver sales goals and achieve sales growth, embrace innovation, new selling ideas, and applications, and provide an elevated, seamless customer experience through expertise in lifestyle selling, in‑store and virtual selling, and service by leveraging technology. Personal Stylists are expected to expand their customer base by developing key relationships with vendor partners, store leadership, peers, and the local community. This position also focuses on new customer acquisition, building and maintaining strong client relationships through clienteling, and building a social media presence.

What You Will Do

• Exceed sales goals by providing personalized and elevated shopping experiences in‑store and online.
• Drive customer acquisition through networking opportunities, leverage social media to seek online and in‑store traffic, and create and execute a compelling online presence to form awareness and promote services and experiences.
• Partner with store team, vendors and community partners to develop and host virtual and in‑store events to deliver incremental sales.
• Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in‑person appointments; promote goods, looks, and products relevant to your customer.
• Make data‑driven decisions that drive growth and understand your local market and customer base.
• Meet with the Store Manager regularly to inform them of your performance, goals and actions.
• Complete daily and weekly tasks including checking emails, appointment booking upkeep, customer follow‑up, content development and posts, and other duties as assigned.
• Attend vendor trainings and development workshops as assigned.
• Share your knowledge and support peers in growing their skillset while continuously developing yours.
• Participate regularly in store leadership meetings and visits.
• Maintain a clean, safe and inviting environment in alignment with company standards and guidelines.
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to communicate and share information with diverse groups of customers and peers.
• Self‑starter able to adapt quickly to changing customer expectations and needs.
• Resourceful and able to adapt quickly to changing priorities and deadlines.
• Keen sense of fashion, ability to coordinate items and employ suggestive selling techniques.
• Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with a broad customer base.
• Minimum of 3 years retail experience or other high‑touch selling position.

Essential Physical Requirements You Will Perform

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping and color vision.
• Lifting and moving items weighing up to 25 lbs.

What We Can Offer You

We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and making a difference through volunteer opportunities.

• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Access to full menu of benefits offerings at https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf.

Equal Opportunity Statement

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement.