Anthropologie Personal Stylist - Part-Time

Anthropologie; Newton (MA); Vor Ort; USD 23.419 - 30.307; Vollzeit

Benefits dieser Stelle

Medical benefits

Employee discounts

Retirement savings

Zusammenfassung

Anthropologie in Newton, MA is seeking a Personal Stylist to elevate the in-store experience by building genuine customer connections and offering expert styling advice. You will drive sales through personalized recommendations and curate a tailored shopping journey for each guest.

Responsibilities include delivering exceptional customer service, developing relationships through clienteling, and collaborating with the team on events and product knowledge to showcase new arrivals and drive store

Qualifikationen

• 2+ years of experience building customer relationships or clienteling.
• Passion for apparel styling.
• Ability to work flexible hours including nights, weekends, and holidays.
• Anthro brand fan.

Aufgaben

• Cultivate customer relationships and provide expert styling.
• Generate appointment opportunities to build client connections and drive sales.
• Upsell and transact with clientele.
• Collaborate with store leadership on events and experiences.
• Share product knowledge with team to elevate service.

Kenntnisse

Anthro fan

Clienteling

Apparel styling

Flexible hours

Jobbeschreibung

Location

This position is located at 220 Boylston St., Newton, Massachusetts, 02467 United States

Role Summary

The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations.

Role Responsibilities

Customer Experience

• Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
• Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program
• Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
• Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele

Teamwork + Mentorship

• Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
• Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings
• Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer

Visual + Business Operations

• Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business
• Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals
• Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers
• Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage

Communication + Relationships

• Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
• Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
• Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement

Role Qualifications

• Anthro brand fan
• 2+ years of experience building customer relationships or clienteling
• Passion for apparel styling
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $17.50/Hr.