Store Shift Leader — Service & Operations Excellence

CVS Health; Washington (District of Columbia); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and high customer service. In the absence of a manager, you will lead staff, ensure opening/closing procedures, and maintain a positive shopping experience for CVS customers.

The role requires deductive reasoning, analytical skills, and the ability to supervise, with a flexible schedule including early mornings, overnights, and weekends. Full-time position with benefits and competitive pay.

Qualifications

• Deductive reasoning ability and analytical skills required; computer skills needed.
• Advanced communication and supervision skills are essential for the role.
• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Support store management and drive store execution in absence of a manager.
• Assist customers and resolve questions, problems, and complaints.
• Promote CVS customer service culture and maintain confidentiality.
• Merchandise, price, stock shelves and reset departments per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and high customer service. In the absence of a manager, you will lead staff, ensure opening/closing procedures, and maintain a positive shopping experience for CVS customers.

The role requires deductive reasoning, analytical skills, and the ability to supervise, with a flexible schedule including early mornings, overnights, and weekends. Full-time position with benefits and competitive pay.