Store Shift Lead: Service & Ops Coach

Walgreens; Town of Colonie (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a retail professional to open and close the store in the absence of management, manage cash handling, and ensure floor and stock room readiness. You will engage customers, handle returns, refunds, and contribute to a positive shopping experience throughout the shift.

The role emphasizes leadership, strong English communication, and adherence to store policies while supporting merchandising, pricing, and daily store operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services.
• Reports disciplinary issues and customer complaints to management.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a retail professional to open and close the store in the absence of management, manage cash handling, and ensure floor and stock room readiness. You will engage customers, handle returns, refunds, and contribute to a positive shopping experience throughout the shift.

The role emphasizes leadership, strong English communication, and adherence to store policies while supporting merchandising, pricing, and daily store operations.