Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Woodbridge Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Woodbridge Township, NJ is seeking staff to support store operations in the absence of management. Responsibilities include opening/closing procedures, cash handling, and ensuring readiness of floor and stock room for business day.

The role involves handling deliveries, returns, refunds, and maintaining accurate pricing and displays. Team members greet customers, assist with product needs, and resolve issues to create a distinctive Walgreens customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains inventory counts and accurate on‑hand quantities across departments and stockroom.
• Assists with vendor deliveries, backroom processes, pricing, signage, and displays per policy.
• Performs basic bookkeeping activities and ensures store appearance and cleanliness.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Woodbridge Township, NJ is seeking staff to support store operations in the absence of management. Responsibilities include opening/closing procedures, cash handling, and ensuring readiness of floor and stock room for business day.

The role involves handling deliveries, returns, refunds, and maintaining accurate pricing and displays. Team members greet customers, assist with product needs, and resolve issues to create a distinctive Walgreens customer experience.