Store Shift Lead — Customer Service & Ops Pro

Leslie's, Inc.; Fort Worth (TX); On-site; USD 18,000 - 21,000; Full time

Job summary

Leslie's in Fort Worth, TX is seeking a Shift Lead 2 to deliver superior customer service and support the General Manager in all aspects of retail operations, ensuring the store runs smoothly.

This role offers hourly pay between $13.00 and $15.00, with compensation determined by education, experience and market data; responsibilities include greeting customers, processing sales, maintaining a clean store, assisting with merchandising and inventory, and handling opening and closing duties.

Qualifications

• Must have strong communication and customer service skills.
• Proficiency with computers and POS systems.
• Ability to lead a team and work with others.
• Willingness to complete required training and adapt to store processes.

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Position requires open and closing duties, including bank deposits.

Skills

Communication

Computer proficiency

Customer service

Team leadership

Education

High School Diploma or Equivalent

Job description

Leslie's in Fort Worth, TX is seeking a Shift Lead 2 to deliver superior customer service and support the General Manager in all aspects of retail operations, ensuring the store runs smoothly.

This role offers hourly pay between $13.00 and $15.00, with compensation determined by education, experience and market data; responsibilities include greeting customers, processing sales, maintaining a clean store, assisting with merchandising and inventory, and handling opening and closing duties.