Shift Lead 2 - Retail Ops & Customer Champion

Leslie's; Fort Worth (TX); On-site; USD 18,000 - 21,000; Full time

Job summary

Leslie's in the United States is seeking a Shift Lead 2 to provide superb customer service and support the General Manager in daily retail operations. The role contributes to store performance, oversees cashiering, merchandising, and inventory, and handles opening/closing duties, including bank deposits.

The position offers an hourly pay range of $13.00–$15.00 with compensation determined by education, experience, and market data. Prior leadership and retail experience are preferred.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or Equivalent, or currently attending High School.
• A valid driver's license with reliable transportation.
• Customer service experience or retail experience.
• Experience leading a team (preferred).
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• The ability to lift 50 lbs.

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Position requires open and closing duties, including bank deposits.

Skills

Customer service

Retail experience

Team leadership

Communication

Computer proficiency

Lifting 50 lbs

Education

High School Diploma or Equivalent

Job description

Leslie's in the United States is seeking a Shift Lead 2 to provide superb customer service and support the General Manager in daily retail operations. The role contributes to store performance, oversees cashiering, merchandising, and inventory, and handles opening/closing duties, including bank deposits.

The position offers an hourly pay range of $13.00–$15.00 with compensation determined by education, experience, and market data. Prior leadership and retail experience are preferred.