Store Shift Lead: Customer Service & Ops

CVS Health; Harwich (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Harwich, MA is seeking a dedicated store supervisor to lead the team, ensure excellent customer service, and maintain store presentation. You will coordinate with management, handle issues, and promote a positive shopping experience.

The role requires supervision experience, strong communication, and the ability to work varying shifts including early mornings and weekends. Comprehensive benefits apply to this full-time position.

Qualifications

• Deductive reasoning ability and analytical skills.
• Computer skills and strong communication capabilities.
• Experience supervising store crews is preferred.
• Flexibility to work early mornings, overnights and weekends.

Responsibilities

• Manage and supervise the store crew through directing and follow-up on all activities.
• Communicate effectively with store management and crews.
• Assist customers with questions and problems; promote CVS customer service culture.
• Handle customer relations per policy and maintain confidentiality.
• Price merchandise, stock shelves, and manage displays and inventories.
• Reset departments following plan-o-grams.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma

Job description

CVS Health in Harwich, MA is seeking a dedicated store supervisor to lead the team, ensure excellent customer service, and maintain store presentation. You will coordinate with management, handle issues, and promote a positive shopping experience.

The role requires supervision experience, strong communication, and the ability to work varying shifts including early mornings and weekends. Comprehensive benefits apply to this full-time position.