Store Shift Lead: Customer Experience & Ops

Walgreens; South Charleston (WV); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in South Charleston, West Virginia, is seeking an attentive team member to help open and close the store, manage cash, and ensure the floor and stockroom are ready for the business day. The role emphasizes delivering a distinctive customer experience, assisting customers with products and services, and supporting management with daily operations, inventory, pricing, and displays.

Candidates should have at least one year of leadership or supervisory experience, be fluent in English, and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store and handles required cash processes for the day.
• Completes product returns, refunds, and cash drops with accuracy.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, answers questions, and assists with products and services.
• Maintains accurate inventory counts and supports pricing and displays.
• Supports management with store operations, training, and communications.

Skills

Leadership experience

Retail experience

Customer service

English fluency

Job description

Walgreens in South Charleston, West Virginia, is seeking an attentive team member to help open and close the store, manage cash, and ensure the floor and stockroom are ready for the business day. The role emphasizes delivering a distinctive customer experience, assisting customers with products and services, and supporting management with daily operations, inventory, pricing, and displays.

Candidates should have at least one year of leadership or supervisory experience, be fluent in English, and