Store Service Lead - Bilingual, Growth & Benefits

O'Reilly Auto Parts; Greeley (CO); On-site; USD 20,884 - 30,307; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, & Vision insurance

Tuition educational assistance

Opportunities for career growth

Job summary

O'Reilly Auto Parts in Greeley, Colorado, is looking for a Retail Service Specialist to enhance customer service and assist management. Responsibilities include leading the team in delivering exceptional service, managing store operations, and handling customer interactions.

Ideal candidates will demonstrate strong communication skills, have retail sales experience, and may need to obtain RSS Certification. The position supports growth in a stable company that values promote-from-within philosophies.

Qualifications

• Strong communication skills are essential.
• Retail sales experience in auto parts is desirable.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead customer service efforts to retail and professional customers.
• Supervise showroom customer service levels and ensure standards.
• Manage buy online/ship to store processes effectively.
• Handle retail customer returns and exchanges efficiently.
• Perform opening and closing duties following company protocols.

Skills

Strong communication skills

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Ability to obtain RSS Certification

Job description

O'Reilly Auto Parts in Greeley, Colorado, is looking for a Retail Service Specialist to enhance customer service and assist management. Responsibilities include leading the team in delivering exceptional service, managing store operations, and handling customer interactions.

Ideal candidates will demonstrate strong communication skills, have retail sales experience, and may need to obtain RSS Certification. The position supports growth in a stable company that values promote-from-within philosophies.