Store Security & Customer Experience Advocate

Zupan Enterprises Oregon; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Zupan’s Markets is seeking a Security Ambassador for the Burnside store in Portland, OR. The role involves patrolling the store, monitoring activities, and ensuring a safe environment for associates and customers.

Responsibilities include greeting customers, coordinating with managers on security matters, monitoring surveillance, and reporting incidents. CPR/First Aid training and background checks are required; a valid driver’s license is a must.

Qualifications

• Must be at least 21 years of age.
• Must possess a valid driver’s license and pass a DMV background check upon hire.
• Ability to collaborate and lead as well as be self-directed.
• Strong attention to detail and accuracy.
• Professional written and verbal communication with all levels and the public.

Responsibilities

• Greet customers and provide exceptional customer service.
• Monitor and patrol store premises and surveillance.
• Coordinate with store managers and associates on security matters.
• Evict trespassers and detain in limited circumstances per protocols.
• Prepare detailed daily activity and incident reports.

Skills

Customer service

Attention to detail

Communication

Leadership

De-escalation

Team coordination

Driver's license

Education

High School Diploma or GED

Basic Security Certification

Tools

CPR/First Aid certification

Job description

Zupan’s Markets is seeking a Security Ambassador for the Burnside store in Portland, OR. The role involves patrolling the store, monitoring activities, and ensuring a safe environment for associates and customers.

Responsibilities include greeting customers, coordinating with managers on security matters, monitoring surveillance, and reporting incidents. CPR/First Aid training and background checks are required; a valid driver’s license is a must.