Customer-Focused Security & Loss Prevention Specialist

Market of Choice; Portland (OR); On-site; USD 42,000 - 60,000; Full time

Job summary

Market of Choice in Portland, OR is seeking a full-time Security Specialist to join our Loss Prevention Team. The role focuses on safety for employees and customers, deterring crime, and enforcing store policies.

Ideal candidates bring customer service experience, calm demeanor, and solid observation and communication skills. Some weekend and after-hours availability is preferred to support store operations.

Qualifications

• Valid OR driver's license and reliable transportation.
• Professional, courteous, and calm attitude.
• Excellent observation and planning skills.
• Ability to think clearly under pressure.
• Strong verbal and written communication skills.
• Basic knowledge of local and state laws.
• 18 years or older.

Responsibilities

• Act as a visual deterrent for criminal activity in the store
• Partner with Store Management to determine the safest approach in dealing with criminal activity or disruptions in the business
• Have the ability to de-escalate tense confrontations through the use of superior customer service
• Observe and report unsafe activities and conditions
• Help create a pleasant in-store atmosphere for our customers
• Implement store policies and keep secure records
• Perform tasks as directed by the Loss Prevention department

Skills

Observation skills

Communication skills

Customer service

De-escalation

Calm under pressure

Attention to detail

Team collaboration

Tools

MS Office

Job description

Market of Choice in Portland, OR is seeking a full-time Security Specialist to join our Loss Prevention Team. The role focuses on safety for employees and customers, deterring crime, and enforcing store policies.

Ideal candidates bring customer service experience, calm demeanor, and solid observation and communication skills. Some weekend and after-hours availability is preferred to support store operations.