Store Sales Leader: Drive Guest Experience & Growth

American Eagle Outfitters Inc.; Columbia Township (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

40% off AE & Aerie

Career development

Store contests & prizes

Job summary

American Eagle Outfitters Inc. in Columbia, MO is seeking a full-time Sales Leader to support the Store Leadership Team by leading LOD shifts and delivering a best-in-class guest experience. You’ll drive daily operations, train and celebrate associates, and uphold our values.

You will recruit and develop talent, set clear goals, coach in real time, and ensure visual and operational standards across fitting rooms and the sales floor, while maximizing KPI results and guest satisfaction.

Qualifications

• Experience leading teams in a retail management role.
• Ability to train and motivate associates to meet service standards.
• Proven track record of driving KPI results and guest satisfaction.

Responsibilities

• You drive sales by maximizing fitting room and salesfloor productivity and build guest loyalty through a best-in-class in-store experience.
• You motivate and coach associates, uphold service standards, and ensure staff accountability.
• You recruit and develop talent to maintain adequate staffing for business needs.
• You set clear goals and provide ongoing performance feedback to the team.
• You execute daily visual and operational procedures, including merchandise moves and shipment processing, ensuring guest-ready fitting rooms.

Skills

Retail leadership

Sales leadership

Customer service focus

Multi-tasking

Attention to detail

Job description

American Eagle Outfitters Inc. in Columbia, MO is seeking a full-time Sales Leader to support the Store Leadership Team by leading LOD shifts and delivering a best-in-class guest experience. You’ll drive daily operations, train and celebrate associates, and uphold our values.

You will recruit and develop talent, set clear goals, coach in real time, and ensure visual and operational standards across fitting rooms and the sales floor, while maximizing KPI results and guest satisfaction.