Store Sales Leader - Customer Experience & Ops

Michaels Stores; Evansville (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Tuition assistance

Flexible spending accounts

Job summary

Michaels Stores is looking for a Sales Manager in Evansville, IN, who will champion a high-performing selling culture and oversee front-end operations. This role is crucial for achieving sales and service KPIs and ensuring a customer-friendly environment.

The ideal candidate will have over 3 years of retail leadership experience and be adept at coaching teams to achieve sales results. The position offers a range of benefits and opportunities for growth within the company.

Qualifications

• 3+ years of retail leadership experience.
• Ability to lead and coach to drive sales and customer satisfaction.
• Strong knowledge of operational practices and customer service.

Responsibilities

• Lead and manage adherence to SOPs and company programs.
• Model best-in-class customer experience and selling behaviors.
• Oversee sales operations and assist the Store Manager.

Skills

Retail leadership experience

Customer service

Sales conversion

Team management

Job description

Michaels Stores is looking for a Sales Manager in Evansville, IN, who will champion a high-performing selling culture and oversee front-end operations. This role is crucial for achieving sales and service KPIs and ensuring a customer-friendly environment.

The ideal candidate will have over 3 years of retail leadership experience and be adept at coaching teams to achieve sales results. The position offers a range of benefits and opportunities for growth within the company.