Store Sales Lead: Drive Growth & Inspire Team

colehaanretailstores; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Cole Haan in Orlando seeks a Store Lead to drive sales, coach staff, and uphold brand standards at the store level. You will guide daily operations, scheduling, and customer service to meet objectives and preserve a healthy team culture.

The role requires 2 years of retail experience, strong communication, and the ability to manage inventories, merchandising, and loss prevention while delivering exceptional customer care.

Qualifications

• Minimum 2 years in retail, specialty footwear preferred.
• Flexible schedule including nights, weekends and holidays.
• Retail operations knowledge: sales, service, merchandising, inventory, budget, loss prevention.
• Proficient with computer systems, POS, handheld devices and Microsoft Office.
• Strong verbal and written communication, delegation, time management.
• Ability to multitask and work well in a team environment.
• Physical ability to lift 25–50 pounds occasionally.

Responsibilities

• Drive sales by achieving KPIs and managing expenses.
• Coach staff to meet and exceed store goals.
• Lead and develop a quality store team and maintain store culture.
• Maintain visual merchandising standards per company expectations.
• Ensure loss prevention, health and safety compliance and policy adherence.

Skills

Retail experience

Communication

Team leadership

POS systems

MS Office

Time management

Multitasking

Customer service

Inventory control

Loss prevention

Tools

POS systems

Handheld devices

Microsoft Office

Job description

Cole Haan in Orlando seeks a Store Lead to drive sales, coach staff, and uphold brand standards at the store level. You will guide daily operations, scheduling, and customer service to meet objectives and preserve a healthy team culture.

The role requires 2 years of retail experience, strong communication, and the ability to manage inventories, merchandising, and loss prevention while delivering exceptional customer care.