Store Sales Lead & Customer Experience Coach

LOFT Outlet; Monroe (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Job summary

LOFT Outlet in Monroe, OH is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

The role emphasizes coaching, team development, and maintaining high visual/operational standards while enabling a seamless omnichannel experience.

Qualifications

• At least 6 months of retail sales experience preferred.
• Strong communication and coaching abilities.
• Ability to organize, delegate, and prioritize tasks.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Represent LOFT by delivering personalized customer experiences.
• Assist store leaders with onboarding and developing the team.
• Seamlessly step into the manager role when needed and coach others.
• Support omnichannel shopping through available tools.

Skills

Retail sales experience

Communication skills

Coaching

Organizational skills

Tools

POS system

Job description

LOFT Outlet in Monroe, OH is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

The role emphasizes coaching, team development, and maintaining high visual/operational standards while enabling a seamless omnichannel experience.