Store Sales Associate: Customer Service & Merchandising

storesalesassociate; Waterbury (CT); On-site; USD 27,000 - 36,000; Full time

Job summary

Citi Trends in Waterbury, CT is seeking a Store Sales Associate to join our value-priced urban apparel team. You will support daily store operations, assist customers, and help ensure accurate pricing and checkout processes.

The role emphasizes strong communication, reliability, and the ability to work a flexible schedule including nights and weekends, while maintaining a neat appearance. Experience with cash handling and loss prevention, plus a customer-friendly attitude, will help you thrive

Qualifications

• Strong customer service and communication ability.
• Cash handling, pricing, and store policy understanding.
• Willingness to work nights and weekends.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle transactions.
• Explain exchange/refund policies to customers after transactions.
• Assist management with merchandising and housekeeping on the sales floor.
• Follow safety procedures and maintain a professional appearance.

Skills

Communication skills

Organizational skills

Flexible schedule

Math skills

Education

High School diploma or equivalent

Job description

Citi Trends in Waterbury, CT is seeking a Store Sales Associate to join our value-priced urban apparel team. You will support daily store operations, assist customers, and help ensure accurate pricing and checkout processes.

The role emphasizes strong communication, reliability, and the ability to work a flexible schedule including nights and weekends, while maintaining a neat appearance. Experience with cash handling and loss prevention, plus a customer-friendly attitude, will help you thrive