Store Sales Associate

The Pittsburgh Paint Company; Houston (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health

Dental

Life

401k

Paid Vacation

Holidays

Employee Assistance Program

Disability/Leave

Job summary

The Pittsburgh Paint Company is seeking a Store Sales Associate to join our US Commercial team. You will help retail and contractor customers with paint selection, color matching, and order processing in a fast-paced store environment.

The role emphasizes customer service, product knowledge, and collaboration with store leadership to meet sales goals while maintaining a clean, organized shop and safety standards.

Qualifications

• 18 years or older required.
• Valid driver’s license required with ability to pass background check.
• Customer service experience preferred with a team-focused approach.
• Proficiency with computers for order processing and support.

Responsibilities

• Provide exceptional customer service and recommend products based on needs.
• Assist retail and contractor customers with selection, color matching, and orders.
• Mix, tint, and match paint to customer specifications.
• Learn Pittsburgh Paints products, brands, and store processes.
• Process orders and payments through multiple channels (phone, in person, online, email).
• Support sales initiatives and help achieve store goals.
• Load, deliver, and unload orders using company vehicles.
• Resolve issues and escalate when needed while maintaining safety.

Skills

Customer Service

Color Matching

Order Processing

Product Knowledge

Communication

Cash Handling

Team Collaboration

Job description

The Opportunity

The Store Sales Associate is a key member of the US Commercial team and plays an important role in delivering an exceptional customer experience in a fast-paced retail environment. This position supports retail and contractor customers by providing product recommendations, color matching, order support, and outstanding service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.

The starting pay rate for this role is $16/hour.

This position is scheduled within typical store hours:

• Monday - Friday: 7am - 5pm
• Saturday: 8am - 12pm
• Sunday: Closed

Key Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions
• Assist retail and contractor customers with product selection, color matching, and order processing
• Mix, tint, and match paint products according to customer specifications
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes
• Process customer orders and payments through phone, in-person, online, and email channels
• Support sales initiatives and contribute to achieving store sales goals
• Load, drive, and deliver customer orders via company vehicle
• Resolve customer concerns and elevate issues when needed
• Safely handle, load, unload, and organize products for stocking and order fulfillment
• Maintain a clean, safe, and organized store environment
• Support daily store operations and team priorities as needed

Qualifications

• Must be at least 18 years of age
• Valid driver's license required, must pass all background items and physical
• Customer service experience preferred with a team-focused approach
• Strong communication skills and ability to work with customers in a professional manner
• Ability to use a computer and keyboard for order processing and customer support
• Ability to work scheduled hours as needed, including flexibility based on business needs
• Ability to lift up to 80 pounds occasionally and 40-60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching
• Ability to operate a hand truck and/or material handling equipment

Success Factors

The ideal candidate demonstrates:

• Strong customer service skills and a customer-first mindset
• Attention to detail and accuracy in daily tasks
• Dependability and strong time management skills
• Ability to work collaboratively in a fast-paced environment
• Willingness to learn, support the team, and deliver a positive customer experience

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas.

The company offers comprehensive benefits such as

• Health
• Dental
• Life
• Retirement Plan (401k)
• Paid Vacation & Holidays
• Employee Assistance Program (EAP)
• Disability/Leave
• other Voluntary benefit offerings

Actual benefit offerings confirmed at the time of hire.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.