Store Sales Associate

The Pittsburgh Paint Company; Fort Smith (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Life insurance

Retirement plan (401k)

Paid vacation

Paid holidays

Employee Assistance Program (EAP)

Disability coverage

Voluntary benefits

Job summary

The Pittsburgh Paint Company in Fort Smith, AR seeks a Store Sales Associate to deliver exceptional customer service and assist with product selection, color matching, and order processing. You will support retail and contractor customers in a fast-paced store, ensuring accurate payments and timely deliveries.

Ideal candidates bring strong communication skills, teamwork, and reliability, with the ability to lift heavy loads and operate basic handling equipment.

Qualifications

• Must be at least 18 years of age.
• Valid driver's license required; background checks may apply.
• Customer service experience preferred with a team-focused approach.
• Strong communication skills for professional customer interactions.
• Ability to use a computer for order processing and support.

Responsibilities

• Provide exceptional customer service by understanding needs and recommending products.
• Assist retail and contractor customers with product selection, color matching, and orders.
• Mix, tint, and match paint according to specs.
• Process customer orders and payments via phone, in person, online, or email.
• Load, deliver, and stock products safely; maintain store cleanliness.

Skills

Customer service

Teamwork

Communication

Computer literacy

Flexibility

Heavy lifting

Material handling

Driver's license

Job description

The Opportunity

The Store Sales Associate is a key member of the US Commercial team and plays an important role in delivering an exceptional customer experience in a fast-paced retail environment. This position supports retail and contractor customers by providing product recommendations, color matching, order support, and outstanding service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.

The starting pay rate for this role is $16/hour.

This position is scheduled within typical store hours:

• Monday - Friday: 7am - 5pm
• Saturday: 8am - 12pm
• Sunday: Closed

Key Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions
• Assist retail and contractor customers with product selection, color matching, and order processing
• Mix, tint, and match paint products according to customer specifications
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes
• Process customer orders and payments through phone, in-person, online, and email channels
• Support sales initiatives and contribute to achieving store sales goals
• Load, drive, and deliver customer orders via company vehicle
• Resolve customer concerns and escalates issues when needed
• Safely handle, load, unload, and organize products for stocking and order fulfillment
• Maintain a clean, safe, and organized store environment
• Support daily store operations and team priorities as needed

Qualifications

• Must be at least 18 years of age
• Valid driver's license required, must pass all background items and physical
• Customer service experience preferred with a team-focused approach
• Strong communication skills and ability to work with customers in a professional manner
• Ability to use a computer and keyboard for order processing and customer support
• Ability to work scheduled hours as needed, including flexibility based on business needs
• Ability to lift up to 80 pounds occasionally and 40-60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching
• Ability to operate a hand truck and/or material handling equipment

Success Factors

The ideal candidate demonstrates:

• Strong customer service skills and a customer-first mindset
• Attention to detail and accuracy in daily tasks
• Dependability and strong time management skills
• Ability to work collaboratively in a fast-paced environment
• Willingness to learn, support the team, and deliver a positive customer experience

Applicants mustbe authorized towork in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT,CPTor any other employment-basedvisas).

The company offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.