Store Relief Manager: Lead Operations & Service

Mt. Washington Pediatric Hospital; Kapaa (HI); On-site; USD 41,000 - 50,000; Full time

Job summary

Mt. Washington Pediatric Hospital in Kapaa seeks a Relief Manager to oversee all store operations in the absence of Store Director or Grocery Manager. You will drive sales, profitability, and compliance with company directives while overseeing front-end operations and staff.

The role requires high school education, 21+ years old, and valid food handling and First Aid/CPR/AED certifications. The position emphasizes customer service, expense control, and team leadership in a fast-paced retail

Qualifications

• High school diploma or GED required.
• Must be at least 21 years of age.
• Possesses a food handling license.
• Possesses First Aid / CPR / AED Certification.

Responsibilities

• Promotes and maintains proper and efficient service of customers.
• Directly assists in all aspects of the Front-End operation and ensures front-end procedures are followed for store opening and closing functions successfully.
• Responsible for approving checks, processing money orders and Western Union transactions, reconciling the safe, balances and accounts for all cashiering tills.
• Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised, properly rotated, price integrity enforced according to company standards in all departments.
• May directly train, develop and supervise all employees.
• Ensures that the store complies with the rules/regulations of various government/regulatory agencies and abides by and enforces all company policies and procedures fairly and consistently.
• Assists in reviewing and controlling expenses within the store and takes appropriate loss prevention measures.
• Ensures good communication is maintained between associates, store management, and the retail support center staff.

Skills

Customer service

Cash handling

Team supervision

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

Mt. Washington Pediatric Hospital in Kapaa seeks a Relief Manager to oversee all store operations in the absence of Store Director or Grocery Manager. You will drive sales, profitability, and compliance with company directives while overseeing front-end operations and staff.

The role requires high school education, 21+ years old, and valid food handling and First Aid/CPR/AED certifications. The position emphasizes customer service, expense control, and team leadership in a fast-paced retail