Store Protection Specialist — Secure, Customer‑Focused

Ross Stores; Parma (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Ross Stores is seeking a Specialist for their Parma, OH location. This position is vital in providing a secure environment while greeting customers courteously. Responsibilities include mitigating theft, monitoring the sales floor, and collaborating with store leadership on loss prevention initiatives. Required qualifications include a high school education, strong communication skills, and the ability to work effectively in a fast-paced environment. Opportunities for growth within the company are encouraged.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Must comply with all applicable federal and state laws for security positions.

Responsibilities

• Provides visible command presence at store entrances/exits.
• Conducts monitoring for potential theft by identifying suspicious behavior.
• Trains and educates Associates on shortage reduction initiatives.

Skills

Communication skills

Customer service skills

Conflict resolution

Ability to work in fast-paced environment

Education

High School education or equivalent

AA degree preferred

Tools

Security Guard License

Job description

Ross Stores is seeking a Specialist for their Parma, OH location. This position is vital in providing a secure environment while greeting customers courteously. Responsibilities include mitigating theft, monitoring the sales floor, and collaborating with store leadership on loss prevention initiatives. Required qualifications include a high school education, strong communication skills, and the ability to work effectively in a fast-paced environment. Opportunities for growth within the company are encouraged.