Store Protection Specialist — Secure, Customer‑Focused

Ross Stores; Portsmouth (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores in Portsmouth, Virginia is seeking a Store Security Specialist to maintain a safe environment and deter theft. The role involves greeting customers, monitoring store entrances, and ensuring compliance with loss prevention protocols. Candidates should have strong communication skills, a high school diploma, and preferred experience in retail security. The position promotes teamwork and emphasizes customer service within a diverse and inclusive workplace.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Maintain a safe and secure environment for Associates and Customers.
• Provide visible presence at Store entrances/exits.
• Monitor for potential theft and address suspicious behavior.

Skills

Customer service skills

Strong communication skills

Ability to resolve conflict

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores in Portsmouth, Virginia is seeking a Store Security Specialist to maintain a safe environment and deter theft. The role involves greeting customers, monitoring store entrances, and ensuring compliance with loss prevention protocols. Candidates should have strong communication skills, a high school diploma, and preferred experience in retail security. The position promotes teamwork and emphasizes customer service within a diverse and inclusive workplace.