Store Protection Specialist — Secure, Customer‑Focused

Ross Stores; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Ross Stores is looking for a Loss Prevention Specialist to ensure a safe and secure environment for both Associates and Customers in Cincinnati, Ohio. The role involves monitoring for suspicious behavior, mitigating theft, and providing outstanding customer service. Ideal candidates will have strong communication skills, a high school education, and ideally a year of relevant training. Join Ross, a leader in off-price retail, committed to diversity and growth within its workforce.

Qualifications

• One year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Demonstrated ability to build and maintain relationships with the Store team.

Responsibilities

• Mitigate theft and fraud, maintaining a safe and secure environment.
• Provide visible presence at store entrances/exits and sales floor.
• Monitor for suspicious behavior and gather theft indicators.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast-paced environment

Proven ability to effectively resolve conflict

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores is looking for a Loss Prevention Specialist to ensure a safe and secure environment for both Associates and Customers in Cincinnati, Ohio. The role involves monitoring for suspicious behavior, mitigating theft, and providing outstanding customer service. Ideal candidates will have strong communication skills, a high school education, and ideally a year of relevant training. Join Ross, a leader in off-price retail, committed to diversity and growth within its workforce.