Store Protection & Loss Prevention Specialist

Ross Dress For Less; Carlsbad (NM); Presencial; USD 22.000 - 33.000; Jornada completa

Descripción de la vacante

Ross Dress For Less is seeking a Security Specialist to maintain a safe and secure environment for customers and Associates at store entrances and on the floor. You will greet customers, monitor for safety issues, and support loss prevention efforts while upholding Ross brand standards.

The role requires strong communication, a background in security or loss prevention, and the ability to work in a fast-paced retail environment.

Formación

• High School education or equivalent required, AA degree preferred.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.
• Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

Responsabilidades

• Maintains a safe and secure environment for Associates and Customers.
• Provides visible command presence at store entrances/exits and on the sales floor.
• Greets Customers and answers questions in a friendly and courteous manner.
• Monitors for potential safety issues and reports to Store Leadership.
• Supports Loss Prevention initiatives and minimizes operational shortage.
• Represents the Ross brand with professional appearance and behavior.
• Coordinates with Store Leadership and district meetings as needed.
• Adheres to company policies for external theft response.

Conocimientos

Customer service

Strong communication

Conflict resolution

Relationship building

Retail supervision experience

Security guard license

Ability to work in fast-paced env

Educación

High School diploma or equivalent

AA degree preferred

Descripción del empleo

Ross Dress For Less is seeking a Security Specialist to maintain a safe and secure environment for customers and Associates at store entrances and on the floor. You will greet customers, monitor for safety issues, and support loss prevention efforts while upholding Ross brand standards.

The role requires strong communication, a background in security or loss prevention, and the ability to work in a fast-paced retail environment.