Store Protection & Safety Specialist

Ross Stores; Riverside (CA); On-site; USD 36,000 - 37,000; Full time

Job summary

Ross Stores is seeking a Loss Prevention Specialist to maintain a safe store environment and deter theft at store entrances and floors. You will greet customers, monitor activity, and partner with Store Leadership to uphold policies while protecting Ross treasure.

The role emphasizes strong communication, teamwork, and a proactive approach to minimize shortages, with opportunities to grow within a Fortune 500 company and contribute to a diverse and inclusive work culture.

Qualifications

• High School education or equivalent required.
• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Strong communication skills.
• Ability to work effectively in a fast-paced environment.
• Excellent Customer service skills.
• Proven ability to resolve conflict.

Responsibilities

• Maintains a safe and secure environment for customers and associates.
• Provides visible command presence at entrances/exits and on the sales floor.
• Gathers theft indicators and communicates findings to leadership.
• Supports loss prevention initiatives and adherence to company policies.
• Trains and educates associates on shortage reduction initiatives.
• Represents the Ross brand with professionalism and courtesy.

Skills

Strong communication skills

Customer service

Teamwork

Conflict resolution

Attention to detail

Education

High School education or equivalent

One year retail supervisor experience

AA degree preferred

Active Security Guard License preferred

Job description

Ross Stores is seeking a Loss Prevention Specialist to maintain a safe store environment and deter theft at store entrances and floors. You will greet customers, monitor activity, and partner with Store Leadership to uphold policies while protecting Ross treasure.

The role emphasizes strong communication, teamwork, and a proactive approach to minimize shortages, with opportunities to grow within a Fortune 500 company and contribute to a diverse and inclusive work culture.