Store Production Team Lead Donor Operations

LLGI; Jacksonville (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Drug-free workplace

Pre-employment background check

Pre-employment drug screening

Job summary

LLGI seeks a Store Production Team Lead in Jacksonville, IL to oversee the donation door and processing on the production side of operations. The role focuses on ensuring quality and quantity of donations reach the sales floor while meeting store goals during shifts, leading by example and supporting development of staff.

Responsibilities include training, coaching, performance feedback, managing time and staffing, and assisting with store financial performance.

Qualifications

• Requires high school diploma or GED.
• Requires one year of retail experience.
• Demonstrates professionalism and integrity in accordance with LLGI policies.

Responsibilities

• 1. Support the Store Management team in evaluating the quality of the products going to the sales floor and assist Retail Associates in meeting expected goals
• 2. Communicate the organization’s mission, vision, and values and promote diversity
• 3. Train, coach, and provide feedback to help staff strengthen and develop skills in back-room operations
• 4. Assist the Store Management Team in recruiting, onboarding, training, documenting, and communicating staff performance and behavioral issues.
• 5. Demonstrate leadership and positive role modeling for retail staff
• 6. Effectively manage time and monitor retail staff time to ensure that work is completed with accuracy
• 7. Assist the General Manager to maximize the store’s financial performance and achieving the desired results
• 8. If needed and as part of on-the-job training and professional development, act as manager on duty and assume temporary responsibility for the store operations including the collection of donations, processing, pricing, stocking, performing register transactions, and handling donated goods overall to meet expected goals at every step of the process
• 9. May open and/or close the store
• 10. Perform other tasks as assigned

Skills

Retail experience

Education

High School Diploma or GED

Tools

Google Workspace

Microsoft Office (Word, PowerPoint, Outlook, Excel)

POS systems

Payroll software

Job description

LLGI seeks a Store Production Team Lead in Jacksonville, IL to oversee the donation door and processing on the production side of operations. The role focuses on ensuring quality and quantity of donations reach the sales floor while meeting store goals during shifts, leading by example and supporting development of staff.

Responsibilities include training, coaching, performance feedback, managing time and staffing, and assisting with store financial performance.