Store Production Team Lead

Priority Dispatch Corp.; Litchfield (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced Store Production Team Lead to oversee daily operations in a retail environment. This role involves managing donation processing, training staff, and ensuring store goals are met. Ideal candidates will have strong leadership skills, a commitment to diversity and inclusion, and the ability to work independently. Join a mission-driven organization that values self-sufficiency and community support, where your contributions can make a real difference. If you're ready to take the next step in your retail career, this is the opportunity for you!

Qualifications

• High school diploma or equivalent; at least one year of retail experience.
• CPR/First Aid certification or ability to obtain within six months.

Responsibilities

• Support Store Management in evaluating donation quality.
• Train and coach staff on back-room operations.
• Manage time effectively and monitor staff hours.

Skills

Retail Experience

Communication Skills

Leadership

Time Management

Diversity Awareness

Education

High School Diploma or GED

Tools

Cash Registers

Handheld Devices

Pallet Jacks

Job description

Job Details

Level: Entry

Job Location: Litchfield Store - Litchfield, IL

Position Type: Full Time

Education Level: High School or GED

Salary Range: $15.50 - $15.50 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Entry Level

Description

Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.

Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.

Job Title: Store Production Team Lead

Department: Retail operations

Reports To: Store Manager

Classification: Non-Exempt

EEO-1 Category: Laborers and Helpers

Safety Sensitive: No

Supervises: N/A

Job Summary

The Store Team Leads serve as senior-level Retail Associates responsible for the day-to-day activities of the production side of the Operations, including donation door and donated goods processing. They are accountable for the quality and quantity of donations sent to the sales floor. Their main responsibility is ensuring store goals are met during their shift while actively participating in donation collection and production duties. This position is for experienced retail associates who lead by example and seek growth within the organization. Key skills include a strong donor focus, donation process knowledge, ability to operate independently, and understanding of business demands.

Essential Job Duties

In addition to retail associate duties, the Store Production Team Lead will also:

1. Support the Store Management team in evaluating donation quality and assist retail associates in meeting goals.
2. Promote the organization’s mission, vision, values, and diversity.
3. Train, coach, and give feedback to staff on back-room operations.
4. Assist in recruiting, onboarding, training, and managing staff performance and behavioral issues.
5. Demonstrate leadership and serve as a positive role model.
6. Manage time effectively and monitor staff hours for accuracy.
7. Help maximize the store’s financial performance.
8. Act as manager on duty when needed, overseeing store operations including donations, processing, pricing, stocking, and transactions.
9. May open and/or close the store.
10. Perform other assigned tasks.

Qualifications

Education, Experience, and Expectations: High school diploma or equivalent; at least one year of retail experience; ability to interact respectfully with people with disabilities; professionalism; adherence to policies and procedures.

Knowledge, Skills, and Abilities: CPR/First Aid certification or ability to obtain it within six months; DSP training or ability to complete within a year; proficiency with Google or Microsoft Office; confidentiality; strong communication skills; diversity and inclusion awareness; punctuality; alignment with LLGI’s mission and values.

Physical Requirements: Ability to lift/move up to 50 pounds, push/pull heavy loads, bend, reach, perform tasks for extended periods, and evaluate donations visually and olfactorily.

Environmental Conditions: Work in a light industrial/warehouse environment with exposure to temperature extremes and allergens.

Tools and Equipment: Includes cash registers, carts, z-racks, handheld devices, pallet jacks, and other retail equipment.

Regular Contacts: LLGI staff, volunteers, vendors, the public, donors, and service participants.

We offer various employee benefits. For more info, visit http://llgi.org/careers/. LLGI is a drug-free, equal opportunity employer. Positions are subject to pre-employment drug screening and background checks.

Apply today. Our Goodwill team is waiting for YOU!