Store Product Flow & Experience Lead

URBN Urban Outfitters, Inc.; Austin (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Product Flow Manager to drive back-of-house operations and ensure smooth product flow from receipt to floor placement.

This role also supports delivering a compelling in-store customer experience and brand-aligned operations. The position requires leadership experience in a retail store, a strong customer-focus, and the ability to work flexible hours including nights, weekends, and holidays.

Qualifications

• Love for the FP brand.
• 1+ years store leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Leads the stock-to-sales process from receiving shipments to hitting productivity standards and brand expectations.
• Oversees back of house standards and organizes shipments, restocks, and back of house operations; shares information with the team.
• Demonstrates loss prevention awareness by assisting markdowns and transfers; helps with inventory prep and execution.
• Supports daily operations such as opening/closing procedures, restocking, and facilities/IT issue handling.
• Keeps stores visually compelling and adheres to daily tasks; manages transfers, markdowns, and omni processes as needed.
• Collaborates with partners to lead shipment processes, UPS/USPS deliveries, and record-keeping for inventory integrity.
• Leads product flow: receipt, processing, security tagging, and floor placement; understands merchant impact on business.

Skills

Store leadership

Team player

Customer experience focus

Flexible hours

Brand ambassador

Job description

URBN Urban Outfitters, Inc. is seeking a Product Flow Manager to drive back-of-house operations and ensure smooth product flow from receipt to floor placement.

This role also supports delivering a compelling in-store customer experience and brand-aligned operations. The position requires leadership experience in a retail store, a strong customer-focus, and the ability to work flexible hours including nights, weekends, and holidays.