Store & Pharmacy Manager: Lead Ops & CX

Walgreens; Louisville (KY); On-site; USD 57,000 - 125,000; Full time

Job summary

Walgreens in Louisville, KY, is seeking a Store Manager to lead daily operations of the store and pharmacy, focusing on exceptional customer experience and profitability.

The role entails supervising merchandising, cash handling, and team performance, with emphasis on training and regulatory compliance. Flexibility for extended hours is required, along with pharmacy technician registration as needed.

Qualifications

• Bachelor’s degree and 3 years of retail management experience.
• High School Diploma/GED with 5 years retail management experience.
• Willingness to work flexible schedule including extended days, evenings, and weekend hours.

Responsibilities

• Oversees store and pharmacy operations, scheduling and task delegation.
• Controls cash handling, bank deposits, and bookkeeping.
• Manages merchandising, stock levels, and stock liquidation.
• Analyzes financial data and KPIs to drive sales and reduce costs.
• Develops staff through hiring, training, and performance management.
• Ensures policy compliance and safety across the store.

Skills

Retail management

Team leadership

Customer service

Pharmacy operations

Budgeting

Education

Bachelor’s degree

High School Diploma

Pharmacy technician registration

Tools

StoreNet

Intercom+

Job description

Walgreens in Louisville, KY, is seeking a Store Manager to lead daily operations of the store and pharmacy, focusing on exceptional customer experience and profitability.

The role entails supervising merchandising, cash handling, and team performance, with emphasis on training and regulatory compliance. Flexibility for extended hours is required, along with pharmacy technician registration as needed.