Store Performance Coach: Lead People, Service & Growth

Walmart Inc.; Bossier City (LA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid time off (PTO)

Employee discounts

Education benefits

Job summary

Walmart Inc. in United States, LA region, seeks a leader to drive teams and store performance. You will teach, coach, and guide associates, promote customer service excellence, and manage budgets while ensuring operational excellence across merchandising and store initiatives.

You will oversee staffing, training, and development of hourly associates, pushing for continuous improvement and a culture of belonging aligned with Walmart values.

Qualifications

• Minimum qualifications include 2 years of college, OR 1 year of retail experience and 1 year of supervisory experience, OR 2 years of general work experience and 1 year of supervisory experience.

Responsibilities

• Lead and develop teams by teaching training and actively listening to associates, touring stores, and providing feedback.
• Model exceptional customer service standards by following Walmart's One Best Way service model and supporting customer service initiatives.
• Drive store financial performance by reviewing PL statements, budgeting, forecasting and controlling expenses to meet sales and profit goals.
• Supervise and develop hourly associates by hiring, training, mentoring, assigning duties and recognizing performance.
• Coordinate activities with stakeholders to meet customer and business needs and promote continuous learning.

Skills

Team leadership

Training & development

Customer service

Budgeting & forecasting

Merchandising

Change management

Data analysis

Education

Two years of college

Job description

Walmart Inc. in United States, LA region, seeks a leader to drive teams and store performance. You will teach, coach, and guide associates, promote customer service excellence, and manage budgets while ensuring operational excellence across merchandising and store initiatives.

You will oversee staffing, training, and development of hourly associates, pushing for continuous improvement and a culture of belonging aligned with Walmart values.