Store People Leader: Growth, Talent & Culture

Alliance Consumer Growth, LLC; Corte Madera (CA); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Bonus based on performance

401(k) plan

Generous employee discount

Paid Time Off

Health, dental, vision, life insurance

Mental health benefits

Paid parental leave

Employee referral bonus

Job summary

SKIMS is seeking an Assistant Store Leader focusing on People & Culture to partner with the Store Leader in building an inclusive, high-performing team. You will drive talent acquisition, onboarding, and ongoing development while linking staffing to the store's KPIs and customer experience.

You will model emotional intelligence, coach with clarity, and ensure compliance with employment laws and company policies.

Qualifications

• 2-4 years of experience in a people leadership role.
• Strong knowledge of hiring, recruiting, onboarding, and performance management best practices.
• Proactive talent pipeline building through networking and ongoing outreach.
• Experience handling employee relations with professionalism, confidentiality, and empathy.
• A deep understanding of customer service principles and how people leadership impacts business outcomes.
• Knowledge of relevant employment laws and regulations to ensure compliance.
• Strong leadership skills by motivating and coaching the team to achieve company and store business results.
• Strong emotional intelligence and the ability to navigate interpersonal challenges with fairness and objectivity.
• Ability to build trust, connect authentically with Team Members, and lead a team with confidence and care.
• Passion for the SKIMS brand and an ability to embody our values and service approach in every interaction.
• Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift.
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift.
• Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.
• Does not want to be an influencer.

Responsibilities

• Lead with a Customer Obsessed mindset by building a team that is engaged, motivated, and consistently focused on delivering exceptional service to every customer.
• Own all talent acquisition responsibilities for the store, including outreach, recruitment, interviews, and hiring.
• Be proactive in hiring and anticipate staffing needs ahead of time and maintain a strong bench of potential candidates.
• Drive Results through people by connecting hiring strategies and team performance to KPIs and customer experience.
• Lead and execute the onboarding experience to ensure every new hire feels welcomed and supported.
• Proactively manage scheduling and labor planning to meet business demands while delivering on the service promise.
• Support the Learning Agility of the team by identifying training needs and building development plans.
• Own the store’s performance management routines with clear expectations and regular coaching.
• Manage employee relations with confidentiality and objectivity.
• Identify strong leaders and build a bench of talent through growth and succession planning.
• Develop and execute engagement strategies recognizing wins and fostering team connection.
• Ensure compliance with all policies and labor laws, maintaining integrity and consistency.
• Partner with Store Leader and HQ People & Culture on feedback, tools, onboarding, and learning strategies to enhance culture.
• Model inclusivity and emotional intelligence in every interaction to embrace diverse voices.

Skills

People leadership

Hiring

Onboarding

Employee relations

Communication

Emotional intelligence

Team development

Customer service

Sales support

Leadership coaching

Job description

SKIMS is seeking an Assistant Store Leader focusing on People & Culture to partner with the Store Leader in building an inclusive, high-performing team. You will drive talent acquisition, onboarding, and ongoing development while linking staffing to the store's KPIs and customer experience.

You will model emotional intelligence, coach with clarity, and ensure compliance with employment laws and company policies.