Store Ops & People Leader

Abercrombie & Fitch Co.; Rochester (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. in Rochester, MN seeks an Assistant Manager who blends business strategy, operations, creativity and people leadership.

You will drive sales by analyzing trends, delivering exceptional customer service, and overseeing opening and closing routines to keep the store running smoothly. You’ll lead staffing, training, and engagement, grow the team, mentor non-management staff, and maintain compelling visual displays while representing the brand and culture.

Qualifications

• Strong customer service and business analysis skills.
• Proven ability to lead teams and manage store operations.
• Experience in staffing, training, and driving sales through visual presentation.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

People management

Operations management

Sales leadership

Visual merchandising

Staff training

Recruiting

Job description

Abercrombie & Fitch Co. in Rochester, MN seeks an Assistant Manager who blends business strategy, operations, creativity and people leadership.

You will drive sales by analyzing trends, delivering exceptional customer service, and overseeing opening and closing routines to keep the store running smoothly. You’ll lead staffing, training, and engagement, grow the team, mentor non-management staff, and maintain compelling visual displays while representing the brand and culture.