Store Ops & Merchandising Manager - Customer Experience

FashionUnited; Springfield (MO); On-site; USD 58,000 - 93,600; Full time

Benefits offered by this job

PTO & Vacation buy

Parental Leave

Medical & Dental

401k & Savings

Job summary

Kohl's is seeking a Store Manager to lead daily store operations, drive sales, and ensure exceptional customer experiences. The role emphasizes team leadership, merchandising execution, and strong adherence to brand standards in a fast-paced retail environment.

Responsibilities include coaching staff, managing inventory, protecting assets, and meeting KPI targets, with a focus on delivering a premier shopping experience for customers. Strong communication and scheduling flexibility are essential.

Qualifications

• Supervise teams and coach to meet daily goals.
• Strong verbal and written communication.
• Make quick, sound decisions.
• Develop talent and manage performance.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Manage store operations including receiving, stock, and omni-channel fulfillment.
• Ensure pricing accuracy and merchandising standards.
• Lead loss prevention and product protection compliance.
• Train and develop associates on processes and brand standards.
• Monitor KPIs and adjust resources to meet customer needs.
• Hire, train, and supervise store staff.

Skills

Team supervision

Communication skills

Decision making

People management

Flexible schedule

Education

College degree

Job description

Kohl's is seeking a Store Manager to lead daily store operations, drive sales, and ensure exceptional customer experiences. The role emphasizes team leadership, merchandising execution, and strong adherence to brand standards in a fast-paced retail environment.

Responsibilities include coaching staff, managing inventory, protecting assets, and meeting KPI targets, with a focus on delivering a premier shopping experience for customers. Strong communication and scheduling flexibility are essential.