Store Ops Lead: Customer Experience & Team Growth

SonicJobs Inc.

Fayetteville (NC)

On-site

USD 19,000 - 30,000

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Family Dollar in Fayetteville, NC seeks an Assistant Store Manager to help run daily store operations, deliver strong customer service, and develop the store team. You will assist with merchandising, payroll, scheduling, and loss prevention while ensuring a clean, organized, and welcoming environment for customers.

The role emphasizes teamwork, communication, and adherence to store policies, with openings/closings and ongoing staff development as part of the responsibilities.

Qualifications

  • High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
  • Store management experience in retail, grocery, or drug store environment is preferred.
  • Must be able to lift up to 55 lbs and perform physically demanding tasks.

Responsibilities

  • Assist with store functions and day-to-day activities.
  • Help customers in a positive, approachable manner and address questions or concerns.
  • Help organize and transfer merchandise from delivery to stockroom and sales floor.
  • Perform opening and closing procedures and ensure store compliance.
  • Assist in payroll, scheduling, cash handling, and loss prevention.
  • Support Store Manager in supervising and developing Store Associates.
  • Maintain cleanliness and organization of the store and restrooms.

Skills

Communication skills
Interpersonal skills
Written skills
Customer service
Teamwork
Problem solving
Decision making

Education

High school diploma or equivalent

Job description

Family Dollar in Fayetteville, NC seeks an Assistant Store Manager to help run daily store operations, deliver strong customer service, and develop the store team. You will assist with merchandising, payroll, scheduling, and loss prevention while ensuring a clean, organized, and welcoming environment for customers.

The role emphasizes teamwork, communication, and adherence to store policies, with openings/closings and ongoing staff development as part of the responsibilities.

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