Store Operations Supervisor — Customer Service & Team Leadership

Dominos; Manassas (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Dominos Pizza is seeking a store team member to assist in daily oversight, coordination and execution of objectives across sales, costs, customer service, food quality, cleanliness and sanitation. You will help ensure a welcoming atmosphere for customers while guiding a service-focused team to uphold brand standards, scheduling, and training.

Responsibilities include opening/closing tasks, cash handling, and providing leadership to help achieve store goals and maintain a productive environment.

Qualifications

• Excellent written and verbal communication skills
• Strong multi-tasking ability in a fast-paced environment
• Ability to lead the team on duty and train staff
• Ability to pass applicable background checks
• Experience with cash handling and POS systems

Responsibilities

• Assist in daily oversight, coordination and execution of store objectives
• Ensure customers feel welcome and teams are courteous and service-oriented
• Supervise food preparation and product quality to brand standards
• Assist with opening/closing and prep lists
• Lead hands-on supervision of food service and deliveries
• Support sales, service, cleanliness and sanitation goals
• Identify labor and food cost impacts and take corrective actions
• Assist in scheduling to meet business needs and labor cost targets
• Maintain confidentiality per EEO guidelines

Skills

Communication

Multi-tasking

Team leadership

Cash handling

Tools

Computer/POS system

Job description

Dominos Pizza is seeking a store team member to assist in daily oversight, coordination and execution of objectives across sales, costs, customer service, food quality, cleanliness and sanitation. You will help ensure a welcoming atmosphere for customers while guiding a service-focused team to uphold brand standards, scheduling, and training.

Responsibilities include opening/closing tasks, cash handling, and providing leadership to help achieve store goals and maintain a productive environment.