Store Operations Leader

Dominos; Bethesda (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's Pizza, a leading global pizza delivery brand, seeks a store supervisor to oversee daily operations and drive sales, service quality, and customer satisfaction. You will work under the General Manager to coordinate staffing, training, deliveries, and store standards.

Responsibilities include managing labor costs, ensuring accurate cash handling, maintaining sanitation, and supporting teams to deliver fast, friendly service consistent with brand guidelines.

Qualifications

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills.
• Strong multitasking abilities.
• Ability to work in a dynamic, fast-paced environment.
• Ability to adjust to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to lead the team on duty.
• Must be able to make correct monetary change.

Responsibilities

• Oversee store in absence of GM; ensure policies and standards are followed.
• Ensure customers feel welcome and team members are responsive and service-oriented.
• Supervise food prep and serving per brand standards (portioning, image, service).
• Assist with opening, closing, and preparation lists.
• Actively manages staff during daily operations and deliveries.
• Support sales, service, quality, sanitation, and store appearance goals.
• Control cash handling and reconciliation procedures.
• Assist in labor scheduling to match business activity and keep costs in check.
• Provide suggestions to General and Regional Managers.
• Maintain clean and organized work area and confidentiality per EEO.

Skills

Communication skills

Customer service

Leadership

Teamwork

Job description

Domino's Pizza, a leading global pizza delivery brand, seeks a store supervisor to oversee daily operations and drive sales, service quality, and customer satisfaction. You will work under the General Manager to coordinate staffing, training, deliveries, and store standards.

Responsibilities include managing labor costs, ensuring accurate cash handling, maintaining sanitation, and supporting teams to deliver fast, friendly service consistent with brand guidelines.