Store Operations & Customer Experience Lead

Dominos; South Riding (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Domino’s Pizza, operated by Team Washington, Inc., seeks a store supervisor to assist daily oversight of sales, costs, customer service, and food quality. You will supervise staff, ensure brand standards, and support scheduling and operations to maintain high service levels.

Your role emphasizes welcoming customers, maintaining cleanliness, and enforcing policies while coordinating deliveries and staffing to meet business needs.

Qualifications

• Excellent written and verbal communication skills as needed in interactions with management, and customers.
• Ability to multi-task in a dynamic, fast-paced environment.
• Ability to lead the team on duty and ensure coverage across shifts.
• Ability to handle cash and reconcile cash procedures.
• Pass company background checks as required.

Responsibilities

• Oversee store in the absence of the General Manager.
• Ensure customers feel welcome and team is courteous and service-oriented.
• Supervise consistent food preparation and presentation according to brand standards.
• Assist in opening, closing, and preparation tasks.
• Manage labor by scheduling and monitoring labor costs.
• Maintain cleanliness and sanitation and support store objectives.
• Provide feedback to General and Regional Managers.

Skills

Customer service

Communication skills

Multi-tasking

Cash handling

Team leadership

Tools

POS system

Touch screen input

Job description

Domino’s Pizza, operated by Team Washington, Inc., seeks a store supervisor to assist daily oversight of sales, costs, customer service, and food quality. You will supervise staff, ensure brand standards, and support scheduling and operations to maintain high service levels.

Your role emphasizes welcoming customers, maintaining cleanliness, and enforcing policies while coordinating deliveries and staffing to meet business needs.