Store Operations Lead — Fast-Paced QSR Team

Dominos; Beltsville (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Domino’s Pizza is seeking a Store Supervisor to assist in daily oversight, coordination and execution of objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

Essential duties include ensuring guests feel welcome, supervising that products are prepared to brand standards, and supporting managers with scheduling and training to maintain efficient operations. This role emphasizes teamwork, service and operational excellence.

Qualifications

• Excellent written and verbal communication skills as needed in interactions with management and customers.
• Ability to pass applicable Company background checks.
• Superb ability to multi-task.
• Ability to function in a dynamic, fast-paced environment.
• Ability to adjust to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or phone.
• Ability to lead the team on duty.

Responsibilities

• Oversees store in the absence of the General Manager while following policies and standards.
• Ensures customers feel welcome and staff are courteous and service-oriented.
• Supervises that food and products are prepared and served according to brand standards, including portioning and image.
• Assists in opening, closing, and preparation tasks.
• Manages labor by scheduling to meet business activity and labor cost objectives.
• Maintains cleanliness, sanitation, and overall facility appearance.
• Supports store objectives in sales, service, quality, and training of employees.
• Handles cash according to cash handling and reconciliation procedures.

Skills

Customer service

Leadership

Multi-tasking

Communication

Team training

Cash handling

Problem solving

Time management

Job description

Domino’s Pizza is seeking a Store Supervisor to assist in daily oversight, coordination and execution of objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

Essential duties include ensuring guests feel welcome, supervising that products are prepared to brand standards, and supporting managers with scheduling and training to maintain efficient operations. This role emphasizes teamwork, service and operational excellence.