Store Operations Supervisor — Customer Experience Leader

CVS Health; Lebanon (NH); On-site; USD 34,000 - 50,000; Full time

Job summary

CVS Health in Lebanon, NH is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution, customer service, and performance. When no manager is onsite, you lead the store and supervise staff, ensuring opening and closing procedures are completed and operations run smoothly.

You will mentor colleagues, assist customers, price and stock merchandise, and maintain CVS customer service standards.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead store operations when manager is onsite or offsite and supervise crew.
• Communicate effectively with management and store crews to ensure smooth operations.
• Assist customers with questions, problems and complaints while promoting CVS customer service culture.
• Price merchandise, stock shelves, and support displays and seasonal merchandising.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Influencing skills

Education

High School diploma or equivalent

Job description

CVS Health in Lebanon, NH is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution, customer service, and performance. When no manager is onsite, you lead the store and supervise staff, ensuring opening and closing procedures are completed and operations run smoothly.

You will mentor colleagues, assist customers, price and stock merchandise, and maintain CVS customer service standards.