Store Operations Specialist - Inventory & Customer Experience

sephora.com; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora AZ-Biltmore is seeking an Operations Associate to keep store operations running smoothly, from inventory control to visual merchandising, ensuring an exceptional client experience. Strong attention to detail and collaboration are essential as you help our team create a beautiful, welcoming shopping environment.

In this full-time role, you’ll support daily operations, assist with merchandising, and contribute to achieving sales goals while upholding Sephora standards.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Organizational skills

Time management

Customer service

Team player

Communication skills

Job description

Sephora AZ-Biltmore is seeking an Operations Associate to keep store operations running smoothly, from inventory control to visual merchandising, ensuring an exceptional client experience. Strong attention to detail and collaboration are essential as you help our team create a beautiful, welcoming shopping environment.

In this full-time role, you’ll support daily operations, assist with merchandising, and contribute to achieving sales goals while upholding Sephora standards.